|
|
|
|
|
|
|
» Quality Assurance
|
|
|
DDEPL quality Policy is:
“To ensure total Customer satisfaction by providing value for their money by always supplying quality products as per customer's specification and delivery requirements through continual improvement in our processes including management systems"
To achieve the same we reiterate as under:
» DDEPL has become a world-class company by satisfying the expectations of its customers and for its reliability. This reputation has been earned by DDEPL through its technological leadership, the quality of its services and products, dedicated and skillful participation of its workforce and their relentless adherence to ethics and commitments. DDEPL objective now is to be the best in its class.
» The only way to attain this objective is to embed the quality across a traceable, documented and continuously improvable management system that can be implemented independent of individuals.
» To that end, DDEPL current Quality Assurance System is replaced with a new QUALITY MANAGEMENT SYSTEM to regulate all factors, processes and functions that relate to quality. The new system is developed and implemented based on the 2000 edition of international ISO 9001 quality standards.
» DDEPL quality related targets and commitments are defined by its executives vested with the responsibility of implementing its Quality Policy. The said implementation will be executed by the dedicated and unconditional participation of all DDEPL employees within the framework of the Organisational structure, responsibilities and authorities, scope, safeguards, procedures, instructions and principles that are stated in the new Quality Manual.
» Through this process, comprehensive risk analysis including assessment of customer past experience will be carried out prior to the start of each new project; each and every factor and process critical to quality (CTQ) will be determined and evaluated; related precautions will be taken in a timely manner; targets towards continuous improvement will be determined; deviations will be minimized and their recurrence prevented; by timely attainment of product quality via efficient resource utilization competitiveness will be sustained and thus customer satisfaction through superior service will be assured.
» DDEPL will ensure that the said Quality Policy will be comprehensible at every level of its institution, applicable to all its businesses and processes, sustainable and continuously improved by way of the lessons learned from undesired deviations.
|
|
|
